FAQs

FAQs

Answers to common questions about custom mural wallpaper, ordering, sizing, shipping, and installation.

How do I order the right size?

Measure the full width and height of your wall, then add a small safety margin. Use the product page measurement tool to check the area before adding to cart.

Can I use my own image?

Yes. Use the custom photo wallpaper service page and send the highest resolution image available. We will check composition and print suitability before production.

Will the mural fit my exact wall?

Murals are prepared to the dimensions you provide. For best results, measure at several points and use the largest width and height.

What walls are suitable?

  • Clean, dry, smooth, primed walls are best.
  • Fresh paint should be fully cured before installation.
  • Heavy texture, damp walls, dust, and peeling paint can reduce adhesion.

Do you accept returns?

Made-to-measure products are produced for a specific wall, so returns are limited. If an item arrives damaged or incorrect, contact us with photos and order details.